Below are some testimonials provided by some of our clients:
Trussell Trust, Salisbury
The Trussell Trust, one of the U.K’s fastest growing charities, invested in VOIP phone technology through Emailitis in 2012 and is continuing to add its 9 shop locations to the system enabling simple, economic communication internally as well as to our clients and customers. In December 2013 we ran our first “real time” appeal in conjunction with a national daily & Sunday newspaper who wanted us to take credit card donations by phone every day. During the week any phone system would have allowed this but one of the significant benefits of VOIP is being able to plug a phone in to a broadband source anywhere and it will ring just the same as it does in the office. As a result those of our staff looking after the phones at the weekend simply took a phone home and plugged it into their router so rather than being stuck in the office alone for the weekend they could work from home in comfort and security and also avoid compromising their own home phone. As the VOIP phones incorporate a “hunt” facility more members of the team could provide back up when the key person was either already on the phone or if they needed to have a break. It was amazingly simple – plug in the phone to the router and a power source and within 1 minute it automatically boots up and that’s it.
In addition a second appeal which was only operating in London required an 0203 phone number which we were able to purchase at very low cost and very quickly through Emailitis but which still rang in our office in Salisbury.
And as an added benefit we were able to set up a shared email account on our linked email system which picked up every call we missed and allowed the staff to call all those donors back in order with their details available to us on the screen and after the call simply delete the email from the shared account. So any number of people could work through these missed calls on several phones without the danger of duplicated calls to the same donor.
Emailitis have provided us with a comprehensive telecoms and website hosting package which is both professional and reliable. The level of service is excellent, we’ve already recommended Emailitis to others.
Matt Herbert, Monster Media Management
You made the whole process of switching over our phone network surprisingly simple. I would recommend you without any hesitation whatsoever - Fantastic service!
Chapman IP, Winchester and Cardiff
Hive Communications provided a new telecoms system throughout our two-office legal practice. The customer service is outstanding and we've saved money too! I can recommend them without hesitation.
Large regional chain of opticians
You've revolutionised communications at our 20 sites and have been fun to work with over the past four years. You've saved our company a small fortune and I would recommend your services to any business looking to improve their communications.
Richard Lock, D2 Integrated
As MD of an IT company myself, my team also have extensive knowledge in this area..... and the level of service you provide is exceptional.
Clive Bingham, CAB Consulting
I have been very happy to recommend emailitis.com to a number of my contacts who have been delighted with the service provided. Just pick up the phone if you have a telecoms issue which needs sorting.
Jacqui Mann, J Mann Associates
You've resolved all the problems we were having with our previous phone system. We are able to have various lines and numbers with this system which is great. Our office in Harrogate even has the same number as our Amesbury office, it's brilliant.
Ian Porter, Wessex Drainage
Your knowledge and expertise have transformed our communications and saved us money as well!