Privacy Policy

About the Policy

This privacy policy sets out how Hive Communications Ltd collects information from you when you visit our website. By using our site, you consent to our privacy policy.

This policy may change from time to time, without notice. This policy was last modified on 09/04/2019.

Information Collected

>When registering on our site via the contact form, you will be asked to enter your: name, e-mail address, mailing address, phone number.

Every time you view a Hive Communications web page, we may store web server logs which show your IP address (the Internet number which your machine uses when it is connected to the Internet) or the IP address of the web proxy you use. In addition, we may store other information your web browser passes to us including what you looked at, what you previously looked at, whether the page request was successful or not, and which browser you used to view the pages. You may, however, visit our site anonymously.

Use of Data

Web server data is used for statistical purposes only. It helps us understand which areas of the site are of interest and also which pages are being requested that no longer exist. It also tells us how many hits and page requests we get.

When you fill out our contact form, we will use your email address to contact you, send you information and updates including occasional company news, updates, related product or service information.

Archiving Data

We process the logs into statistical form on [a daily basis]. The original logs are destroyed after [two] months. We may correlate your accesses on different dates within this [two] month period to gain further information (such as which pages people visit regularly), which will only be used in statistical form.

Tracking Web Activity

From time to time, we may make use of "tracking tags". These are small images on a web page. When you look at a web page containing one of these tags a web log is updated showing this. These log entries are handled in the manner described above, just like all other entries. We use these to track the take up of specific promotions available from the website.

Sharing Information

We will not share any of the information collected from your accesses to our site with anyone outside Hive Communications.

However, it is possible that we may supply aggregate statistical information to third parties for statistical analysis purposes. Also, from time to time, we contract out work relating to tracking of trends and which web pages are visited regularly to third parties. In all cases, when this happens, we will only use a reputable company and will have a contract in place with them that only allows the processing of your access data for our statistical analysis. This contract will also require that all this data be deleted when the analysis is completed.
Except as provided for in the preceding paragraph, we will not release information about the activities of an individually identifiable person or IP address, except in response to a court order or if we are required to do so by law.

Security of Personal Data

All data that is collected from the site, be that website access logs, competition entry information, or special offer information is stored in a secure environment which is protected from unauthorised access, improper use, alteration, unlawful, or accidental loss or destruction.

Personal Data

If we do ask you for any personal data (name, address, telephone numbers, email addresses, etc.) for competition or offer purposes then we will only store this data for up to twelve months after the end of the competition or the offer.

We will then destroy all data relating to the competition or offer.

Signing Up for Online Services

We will ask for the minimum amount of data that is required for us to set up the service and (if necessary) to contact you for billing purposes. All this data is collected securely using a secure server.

Web Based Services

If you use a web-based service such as web mail or the password changing service any account information (including passwords) will not be stored. We will, as with our other web pages, store web logs showing access to these web pages.


We maintain databases of the information you submit. If you have opted not to consent to any additional use of your data, then this will be flagged in these databases and we will not contact you for any reason other than those stated at the time you submit your information.

>Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


If there are any questions regarding this privacy policy you may contact us using the information below: Unit 9, Lysander Way, Old Sarum, Salisbury, SP4 6BUThis email address is being protected from spambots. You need JavaScript enabled to view it.01722 777999
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